All contractors who work on projects are scored on certain key performance indicators. We are no different and we are regularly assessed and scored by one of our main Clients, Interserve.
We are assessed on the follows areas;
Safety Culture, Attainment of Quality, Adherence to agreed programme, Adequacy of management, Administrative competence, Environmental culture and awareness, ‘Right first time’ culture to minimise defects, Contribution to project team spirit, Value for money, Management of supply and supply chain.
These are our scores for the latest projects.
Castle Leisure Cardiff score 90%
Llandough Hospital score 83%
Cefn Coed Hospital score 89%
Glanrhyd Hospital 88%
West Wales General Hospital, Critical Care Unit 84%.
This gives us a current average performance score of 86.8%. We are extremely pleased with this, not just for ourselves as we are naturally proud of our performance but also for our clients who depend on us to perform on each project.
We are never complacent however and with the recent announcement that we have been joined by our new Contracts Manager Stephen Price we are already looking at ways that we can improve in 2013.